Online customer registration
Inaccurate customer data costs UK businesses millions of pounds every year. In this age of instant and dynamic customer service, it is crucial that organisations are able to capture the customer information they need quickly and accurately to support the customer contact strategy. The best campaign creatives in the world will not deliver the results you need if you don’t have accurate, and up-to-date contact information for your customers and prospects.
Read more
GB’s online customer registration tools capture the data you need by supporting the customer through the registration process with rapid addressing and postcode look-ups. We can even append additional information such as landline telephone and mobile numbers and an email address across all customer touchpoints to ensure you have the most comprehensive information available to support your business.
GB Group’s award winning GB Accelerator product range can be accessed via our web portal or be integrated directly into your existing applications – from standard rapid addressing through to customised registration solutions. We pride ourselves in providing the most dynamic and flexible data capture tools on the market, designed to meet the needs of all our clients.
Enhancing your customer registration process at the start of the business relationship means you can use your customer data in business applications further down the line – whether for customer service campaigns, identity verification or even debt collection – in full confidence that you have an accurate view of all their contact details.
- Reduce the time needed to register a new customer’s details – and improve accuracy levels in one easy move
- Improve operational efficiencies - identify even difficult names and addresses quickly and easily with easy search features
- Improve the ROI of campaigns by confirming accurate name and address information first time, reducing waste and the volume of returned mail
- Deliver the data your business needs to maintain contact in this era of digital, on demand business.
“Being able to record an accurate picture of our customers’ identity at the very outset is vital to us – whether contact is made via our dealership network or across the web. GB ensures that we can effectively deliver the Bentley experience to all our customers’ across the globe.” Bentley Motors
Find out more by visiting our online Web Portal.
To speak to a member of the GB team please call 0845 838 1000, email marketing@gb.co.uk or fill in our online enquiry form.
View the products for Online customer registration